Motorists have been forced to pay parking fees twice per day to escape their vehicles being clamped as Sonko and Badi fight

Nairobi motorists are in dilemma over whom to pay parking fees to as City Hall and Nairobi Metropolitan Services (NMS) tussle over parking revenue.

Some motorists complain that they have been forced to pay the Sh200 daily parking fees twice per day or risk having their vehicles clamped for non-compliance.

At the heart of the problem are two online revenue collection platforms: *235# which is run by Governor Mike Sonko’s axis and the *647#, operated by the NMS-Kenya Revenue Authority axis.

In July, NMS launched a new payment short code for use to pay for various services offered by the county and the revenue collected is managed by KRA.

The new unstructured supplementary service data (USSD) short code *647# was to replace the *235# that has been in use since June last year when Nairobi County government parted ways with JamboPay.

Services that are accessible to city residents as part of the Nairobi Revenue Service online platforms include parking, business permit, land rates, property management and market bill management, among others.

“Nairobi County is now unified under *647#. Dial and access a one stop platform for all your service delivery needs ranging from property management, land rates payments, market fees payments and parking fees payments,” read the communication by NMS.

However, motorists have been left to feel the financial pinch as both platforms remain active and accepting payments.

Failure to do so, one is forced to pay for a Sh200 penalty together with the Sh200 daily parking fee in order to avoid being clamped.

“Dear customer, we sincerely thank those who continue to use *647# to pay for Nairobi County parking fees. Kindly note that penalties, clamping and impound charges will strictly be effected for vehicles not paid for using the *647# code. For any enquiries call 0709014747,” read a message from NMS and KRA.

motorists complain that they have been forced to pay the Sh200 daily parking fees twice per day or risk having their vehicles clamped for non-compliance.

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