{"id":822,"date":"2024-12-16T11:39:07","date_gmt":"2024-12-16T08:39:07","guid":{"rendered":"http:\/\/www.magaripoa.com\/?p=822"},"modified":"2024-12-16T11:39:07","modified_gmt":"2024-12-16T08:39:07","slug":"no-more-oops-i-sent-cash-to-wrong-mpesa","status":"publish","type":"post","link":"https:\/\/www.magaripoa.com\/gari\/no-more-oops-i-sent-cash-to-wrong-mpesa\/","title":{"rendered":"No More Oops! I sent cash to wrong Mpesa"},"content":{"rendered":"<p><span style=\"color: #000000;font-size: 12pt\"><em>Hakikisha\u00a0is\u00a0<\/em>a new feature by Safaricom enabling\u00a0subscribers to make sure the name of the intended receiver before money is sent through M-Pesa.<\/span><\/p>\n<p><span style=\"color: #000000;font-size: 12pt\">This ensures that subscribers will no longer lose money by sending to the wrong number.<\/span><\/p>\n<p><span style=\"color: #000000;font-size: 12pt\">There\u2019s an average of over 12,000 calls to Safaricom by subscribers seeking MPESA transactions to be reversed<\/span><\/p>\n<p><span style=\"color: #000000;font-size: 12pt\">\u201cWe end up resolving a majority of these queries successfully, however we realize that this is a big cause of inconvenience to our subscribers,\u201d said director of financial services, Betty Mwangi.<\/span><\/p>\n<p><span style=\"color: #000000;font-size: 12pt\"><em>Hakikisha<\/em> which is a pop-up feature will also apply to \u2018Lipa Na M-Pesa\u2019 (PayBill option).<\/span><\/p>\n<p><span style=\"color: #000000;font-size: 12pt\">M-Pesa agents are already benefiting from <em>Hakikisha<\/em> by confirming the identity of subscribers before depositing money.<\/span><\/p>\n<p><span style=\"color: #000000;font-size: 12pt\">The new function has been under testing stage for about a month. it will be implemented in phases to all M-Pesa subscribers by end of October.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hakikisha\u00a0is\u00a0a new feature by Safaricom enabling\u00a0subscribers to make sure the name of the intended receiver before money is sent through M-Pesa. This ensures that subscribers will no longer lose money by sending to the wrong number. There\u2019s an average of over 12,000 calls to Safaricom by subscribers seeking MPESA transactions to be reversed \u201cWe end&#8230;<\/p>\n","protected":false},"author":1,"featured_media":823,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","cybocfi_hide_featured_image":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[7],"tags":[],"class_list":["post-822","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"jetpack-related-posts":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pej6K6-dg","jetpack_likes_enabled":true,"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.magaripoa.com\/gari\/wp-content\/uploads\/2015\/10\/mpesa.png?fit=776%2C570&ssl=1","_links":{"self":[{"href":"https:\/\/www.magaripoa.com\/gari\/wp-json\/wp\/v2\/posts\/822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.magaripoa.com\/gari\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.magaripoa.com\/gari\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.magaripoa.com\/gari\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.magaripoa.com\/gari\/wp-json\/wp\/v2\/comments?post=822"}],"version-history":[{"count":0,"href":"https:\/\/www.magaripoa.com\/gari\/wp-json\/wp\/v2\/posts\/822\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.magaripoa.com\/gari\/wp-json\/wp\/v2\/media\/823"}],"wp:attachment":[{"href":"https:\/\/www.magaripoa.com\/gari\/wp-json\/wp\/v2\/media?parent=822"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.magaripoa.com\/gari\/wp-json\/wp\/v2\/categories?post=822"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.magaripoa.com\/gari\/wp-json\/wp\/v2\/tags?post=822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}