How to top up your ETC:

 

Method 1 – From the dashboard on customer.nairobiexpressway.ke, you can click “Top Up Account” and follow prompts to top-up via M-Pesa through Standard Chartered Bank.

 

Method 2 – You can also top up using *208# using M-Pesa through Stanbic Bank.

 

Visitcustomer.nairobiexpressway.ke to create a personal account, retrieve your password, and log in. If you have already applied for an ETC service or MTC card at the service center, after logging in, the account will directly display the services and cards you have, as well as the account balance.

How To Get And Pay For The Nairobi Expressway Toll Card

There are three modes of payment, this include:

  1. Manual Toll Collection (MTC) card
  2. Electronic Toll Collection (ETC) service
  3. Cash.

In other words, Mobile Money will be on-boarded later.

To register, you have to physically visit Nairobi Expressway Plaza Service Centre on Mombasa Road.

 

#1. Manual Toll Collection (MTC) card

A manual Toll Collection (MTC) card can be loaded with toll points used to pay toll fees at Toll Stations on the expressway.

For instance, the steps to apply for the Manual Toll Collection card are:

  1. Visit the service centre at Nairobi Expressway Plaza
  2. Fill in the MTC Card Subscriber Registration form
  3. Present the required documents ID/Passport and Logbook
  4. Pay a service charge of Ksh.300
  5. Purchase toll points and activate your MTC card
  6. After that, Load toll points into your MTC card.

The Minimum purchase of Toll Points for MTC card is Ksh.1,000 with a validity of one year.

 

#2. How to apply for the Electronic Toll Collection (ETC) service

Similarly, ETC service allows toll points to be electronically deducted through the pre-installed On-Board Unit (OBU) device offering a non-stop road service.

For instance, the steps to apply for the Electronic Toll Collection service are:

  1. Visit the service centre at Nairobi Expressway Plaza
  2. Fill in the Electronic Toll Collection (ETC) service subscriber registration form
  3. Present the required documents (ID/Passport and Logbook)
  4. Pay a service charge of Ksh.1,000.
  5. Install and activate your OBU device that will be mounted on your vehicle
  6. Purchase toll points
  7. After that, Load toll points into your OBU device

The minimum purchase amount of toll points for ETC service is Ksh.2,000 with a validity of one year.

Discover more from Magari Poa

Subscribe to get the latest posts sent to your email.