How to Replace a Lost Driving Licence

How to Replace a Lost Driving Licence

Lost Driving Licence

First you need to report the loss to the area police station DOWNLOAD ABSTRACT FORM.

Application for Duplicate Driving Licence is now on TIMS, available on the NTSA website. The National Transport and Safety Authority has replaced the old driving licence with the new Smart DL for purposes of issuing duplicate driving licences.

How to apply

Step 1

Go to and click on TIMS Logo

Click on SUBSCRIBE SMS (Allows you to receive messages in regards to the process).

After subscribing to receive SMS, click on REGISTER ACCOUNT, enter National Identification SERIAL Number, KRA PIN number, one of your MOTHER’S NAMES. Your password will be sent to the mobile phone number you have provided. Enter all necessary information and immediately change your password. Protect your personal information, DO NOT disclose your password to anyone. NTSA shall not be liable for any transaction within your account.

Step 2

After successfully registering the account on TIMS, present yourself to any of the following NTSA offices; Mombasa (Imaara Building), Nairobi – (Likoni Road Inspection Center), Nakuru (Inspection Center) and Nyeri (Regional Commissioner’s Complex) for personalization and processing of the Smart Driving Licence at a cost of Ksh. 3,050 with a validity period of THREE years.

Step 3:

Click here to register your TIMS Account.

Q & A

Q: I lost my driving license, I have no copy and no ref. no.can I get replacement?
A: Yes you can step 1 send sms with Word DL to 22430 to subscribe to NTSA services, step 2 Dial *512# then enter your ID number, you will receive your DL details with file ref number. Use the number when applying for duplicate DL.


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